Orders

All orders must be processed through the Web Page, but it is very easy, just choose your products, click on buy and you will see the total of your purchase in the cart.

Follow the steps to confirm your purchase and specify your delivery details. Select one of the available payment methods: PayPal, Credit Card or Transfer and finish the process.

Your order is validated when the payment is confirmed, if it is a working day before 18:00 it is shipped the same day. You will receive confirmation in your email.

If you place your order before 18:00 h on a working day, it will be shipped the same day by Correos Express, MRW or SEUR depending on each case.

If your order is received after that time, it will be shipped out during the morning of the next working day.

Shipments are delivered in 24/48 hours depending on the destination. You can track your order on the Correos website with your order number (example: 3000160001). In addition, you will receive an SMS with the estimated delivery time.

Yes, you have up to 100 calendar days to return your order. If you do not like it, it has arrived damaged or it is not what you expected you can return it through our returns platform. All errors on our part or warranties carry a cost of 0 euros for the customer. Our recommendations for returning a bicycle are here.

All other returns are subject to a cost of 6 euros (Bicicletas 19). You can also send the product by your own means to our warehouse. It is necessary to approve the return by us. Our address is this one.

It is possible that some of the products previously added to the cart are out of stock. This is why the order button is not displayed, and does not allow you to process the purchase. Remove this product from the cart so you can complete the process.

If you don't know which one it is, you can delete one by one until this button is displayed, or start a new order from scratch. You can contact us to check the availability or stock of this product currently out of stock.

Products and prices

All orders must be processed through the Web Page, but it is very easy, just choose your products, click on buy and you will see the total of your purchase in the cart.

Follow the steps to confirm your purchase and specify your delivery details. Select one of the available payment methods: PayPal, Credit Card or Transfer and finish the process.

Your order is validated when the payment is confirmed, if it is a working day before 18:00 it is shipped the same day. You will receive confirmation in your email.

In Biciclásica we send the bikes semi-assembled and adjusted from the factory.

But don't worry, mounting it is a very simple process.

You can check our Tutorials section or watch directly our YouTube channel here. If you call us, we will be happy to help you.

We ship worldwide. The costs in Peninsula are 5 euros, for orders under 39 euros. All orders over 39 euros, in Peninsula enjoy postage paid.

All shipments in Spain are sent by Correos Express. Tracking and predictive delivery message is included. Shipping costs for other locations such as the Canary Islands and Balearic Islands, will be indicated at the time of entering the shipping address.

International orders will be shipped by UPS, with variable costs depending on the destination country. Estimated time 5-10 days.

If before placing an order, you find a better offer on another website, you can contact us. We will try to check with the manufacturer the costs to match or improve that price.

The conditions and characteristics of the product must be the same (Brand, Color, Version, etc...).

We try to have the lowest and most adjusted price for our customers, with constant promotions, raffles and discounts that we announce in our website Facebook. Most of our prices fluctuate based on stock.

This means that when something is running out of stock, or there are very few units left in our warehouse, our prices automatically tend to go up, until we receive more units and return to their starting price. Take advantage of our Offers y News and buy your bike at the best price, don't wait!

Others

If you have any questions or need help you can always call us by phone at 985 331 777 from 10:00 to 14:00 from Monday to Friday, or write to us at info@biciclasica.com

You can also visit our team section where you can see all our contact details and write to us directly.